VoIP Training and Support

Microsoft Teams Phone will be the University’s new VoIP solution for making and receiving phone calls. Staff and faculty who have individual VoIP lines will be migrated to Teams Phone in a phased schedule by division/department. Once your VoIP phone line has been migrated to Teams Phone, please review the user guide for your role:

• PDFGeneral users guide
• PDFExecutive administrators guide
• PDFExecutives guide
• PDFHelp desk guide (for IT administrators)

Visit the Teams Phone resources page for more information about the features and scope.